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Network Operations

NETWORK BENCHMARKING & QUALITY OF SERVICE

CellQual delivers independent mobile network benchmarking and quality-of-service measurement campaigns for operators, regulators, and enterprise network owners — providing objective, data-driven insight into real-world network performance. Our measurement campaigns cover voice quality, data throughput, application performance, network availability, and end-user service experience across 2G, 3G, 4G, and 5G — producing actionable data that operators and regulators can rely on.

Introduction

A mobile network's performance can look very different from an engineering dashboard compared to how a customer actually experiences it. Key Performance Indicators measured at the network element level capture infrastructure behavior but may not reflect end-user service quality across different device types, locations, and usage scenarios. Independent benchmarking measures what the customer actually experiences.

CellQual conducts mobile network benchmarking campaigns that measure voice quality, data throughput, application performance, network availability, and service experience across defined geographic areas and travel routes. Our measurement methodology covers the standard KPIs used by regulators, operators, and international benchmarking bodies, and is adapted to meet the specific objectives of each engagement.

Benchmarking serves multiple purposes. For operators, it provides an independent view of competitive positioning, identifies coverage and quality gaps, supports network planning decisions, and validates the impact of optimization programs. For regulators, it provides objective evidence for quality obligation monitoring, coverage dispute resolution, and spectrum licence management. For enterprises, it informs decisions about which operator offers the best service quality at a specific location or along a specific route.

How We Work
  1. 01

    Scope and methodology definition

    Agree measurement routes, KPIs, test equipment, operator conditions, and reporting format with the customer.

  2. 02

    Test plan preparation

    Prepare detailed drive routes, walk routes, indoor test locations, and test configuration.

  3. 03

    Field measurement campaign

    Deploy measurement teams with calibrated equipment to conduct the field measurement program.

  4. 04

    Data processing and analysis

    Process collected measurement data, calculate KPIs, and identify areas of underperformance.

  5. 05

    Root cause correlation

    Correlate measurement results with network configuration data where available to identify likely root causes of performance gaps.

  6. 06

    Reporting and recommendations

    Deliver a structured report with measurement results, comparative analysis, coverage maps, and prioritised recommendations.

Use Cases

A regulator needs comparable benchmarking data across all licensed operators.

An operator needs to understand how its performance compares to competitors in key areas.

A ministry needs evidence that a licensed operator meets coverage and quality obligations.

An operator needs a baseline measurement before a major optimization project.

FAQs

Frequently Asked Questions

Can’t find what you’re looking for? Talk to a CellQual engineer — we answer technical questions directly.

CellQual conducts benchmarking across 2G (GSM), 3G (UMTS/HSPA), 4G (LTE), and 5G (NR) networks. Multi-technology campaigns are common where operators are transitioning between generations or where different services use different network generations.

Next step

Commission a Network Benchmark

CellQual provides independent network benchmarking and quality-of-service measurement for operators, regulators, and enterprise clients. Contact us to discuss your measurement objectives.